warby parker return policy

your submission of such materials to Warby Parker does not and, when used by Warby Parker as authorized under these Terms, will not violate or infringe the rights of any third-parties, including any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights (you didn’t take it from someone else without permission). Last night, we were delighted to attend the opening party celebrating Warby Parker‘s Philadelphia retail store (1523 Walnut Street; opening to the public on Saturday, January 28). Trial packs are also ineligible for return or exchange. Warby Parker operates MyVisionDirectory, which allows users to search for and book an eye exam. Everything that's included. We know these types of documents can get pretty dense, but we want you to read this, so we’ll do our best to keep it easy to read. For more information about placing special orders, check out the Orders section of our Help page. We don’t think you would need to do much else. We’ll need your name, address, and telephone number to complete your order and send you your Warby Parker purchase. Arbitrators can award the same damages and relief that a court can award. Pros & Cons of Warby Parker. Of course, if your glasses arrive with any existing damage or a prescription error caused by our lab, we will fully reimburse you for the cost of shipping them back to us. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. The risk of loss and title for all products you order passes to you upon our delivery to the carrier (such as FedEx, UPS, or USPS). Albert talks about how to get your glasses adjusted with Warby Parker. Seller does not offer returns. Warby Parker graciously offers to reimburse you once (up to $50.00) for the cost of getting an adjustment from an optical shop or eye care center. Browse Eyeglasses Men Women. Whether you purchased a pair online or in-store, we can help you out. In the interest of resolving disputes between you and Warby Parker in the most expedient and cost effective manner, you and Warby Parker agree that every dispute arising out of or in connection with these Terms or your use of the Services will be resolved by binding arbitration. Refer to eBay Return policy for more details. Find a new pair today with our free Home Try-On program. Further, unless both you and Warby Parker agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. You are solely responsible for keeping your Account and Account password secure and for any consequence resulting from your failure to do so. Warby Parker’s Merrick is a classic round pair with green lenses set inside a gold metallic wire frame. You cannot assign, transfer or sublicense these Terms without first obtaining our consent. Just so we’re clear, however, these rights do not allow you to do any of the following: We want to hear from you. You may not display, reproduce, or otherwise use the content or materials on the Services, including the Marks, without first receiving written consent from us. We reserve the right to limit, cancel or prohibit orders that, in our judgment, appear to be placed with an intent to resell or distribute our products. Liingo is one of more than a dozen companies that offers a home-try on program for glasses similar to Warby Parker. With the exception of gift cards [non-refundable], Warby Parker has a 30-day return policy that they say is hassle-free. Start off by trying five frames, risk free. Thank you for reading. I have 4. Warby Parker Warby Parker was founded in 2010 with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By Megan Kimble Jul 25, 2017, 9:32am EDT Share this story By requesting a copy of your prescription, you consent to Warby Parker or an affiliated eye doctor sending your prescription over unencrypted email. Starting at $95, including prescription lenses, Starting at $95, crafted from premium materials, Blue-light-filtering lenses for any pairRight Arrow. to the fullest extent permitted by applicable law, in no event will warby parker or anyone representing warby parker be liable to you under contract, tort, strict liability, negligence or any other legal or equitable theory, for (a) any lost profits, data loss, cost of procurement of substitute goods or services, or direct, indirect, incidental, special, punitive, compensatory or consequential damages of any kind whatsoever … Answer a few quick questions and we’ll suggest some great-looking glasses to fill your Home Try-On. To learn more about the lenses we offer, you can visit the Lenses section of our Help page. If you would like to request authorization to use the materials or content on the Services, please contact us at [email protected]. h. Enforceability. In all cases, the adult will be the user and is responsible for any and all activity. identification of the material that is claimed to be infringing, including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that we are capable of finding and verifying its existence. impersonate any person or entity (we like you just the way you are. Browse our latest styles today. Warby Parker, an online retailer for prescription eyewear, offers a free, try-on at home program for its customers. Return shipping is included in both Warby Parker and EyeBuyDirect’s respective return periods for a … When using MyVisionDirectory, you may be asked to submit personal information including your name, email address, telephone number, and insurance information. contain software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit, or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password, or other information of ours or of any third party. you hold all necessary right, title, and license to such materials (in other words, you own it or have the right to give it to us). If you experience any scratches on your lenses within a year of purchase, you can always get them replaced, for free. For additional help, you can contact us at 888.492.7297 or [email protected]. We will also refer to the Site, the App, MyVisionDirectory, our retail locations, and the services available through them as the “Services.” These Terms of Use do not apply to your use of our Prescription Check mobile application or our in-store Prescription Check service. Warby Parker Return Policy. This agreement to arbitrate disputes includes all claims arising out of or relating to any aspect of these Terms or your use of the Services, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms. Return shipping. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THESE LIMITATIONS APPLY REGARDLESS OF LEGAL THEORY, WHETHER BASED ON TORT, STRICT LIABILITY, BREACH OF CONTRACT, BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WARBY PARKER WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. When you check out, you will have the option of choosing between prescription and non-prescription lenses. For information on how to apply your insurance to your purchase, click here. If any information is incorrect or outdated, it can lead to errors or delays, for which we will not be responsible. Warby Parker is a socially conscious company with a clear website as well as good customer service and solid reviews. We know it wasn’t easy (or especially interesting). Lens replacements cost $50 for optical polycarbonate lenses, $80 for optical ultra-thin 1.67 high-index lenses ($55 and $85 respectively for frames in our Titanium collection), and $100 for sun lenses — much less than the cost of buying new high-quality lenses at an optical shop! You are covered by the eBay Money Back Guarantee if you receive an item that is not as described in the listing. a. what actions you may take as a result of your exposure to the content. Should you wish to return your Warby Parker glasses, you can absolutely do so within 30 days of receiving your purchase. Customers browse frames on Warby Parker's website and select five pairs they would like to try on before buying—or not. Hello, and thanks for visiting! Payment details. And don’t worry - you can make a purchase without agreeing to receive texts from us, and there are many other ways you can communicate with our friendly team, like phone, live chat, email, snail mail, and Morse code :-). Refund will be given as. Companies like ThirdLove, MeUndies, and Warby Parker make generous return policies part of their marketing plan. Apple and Apple’s subsidiaries are third party beneficiaries of these Terms and, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary of these Terms. Pick 5 frames to try on at home (it's free)! Our Privacy Policy details how we collect and use your information. PLEASE READ THE ENTIRE DESCRIPTION AND MY RETURN POLICY! .css-1yugmqa{margin-bottom:0px;-webkit-appearance:none;-moz-appearance:none;font-family:proxima-nova,Helvetica,Verdana,sans-serif;font-weight:600;line-height:calc(100% + 10px);font-size:inherit;-webkit-text-decoration:none;text-decoration:none;border:0;padding:0;background-color:transparent;color:#414B56;stroke:#414B56;}.css-1yugmqa:hover{color:#676F78;stroke:#676F78;}.css-1yugmqa:focus{outline:none;}@media (min-width:600px){.css-1yugmqa{border-bottom-color:transparent;}}Blue-light-filtering lenses for any pair.css-1cptkc8{display:inline-block;margin-left:6px;margin-top:-1px;vertical-align:middle;}.css-96y8d{-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg);}Right Arrow. Do you want to buy Warby Parker online glasses? All-caps doesn’t mean we’re yelling; our lawyers told us to do it.). Prescription eyeglasses starting at $95. Seller does not offer returns. 30 days. Any unauthorized use of any content or materials on the Services is strictly prohibited and violates copyright, trademark, and/or other intellectual property laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. It’s lightweight and exceedingly comfortable to wear, with adjustable nosepads and polarized, UV-blocking, scratch-resistant lenses. Therefore, we don’t treat as private or confidential any User Content that you provide to those features of the Services. Shop all Home Try-On frames. For orders within the contiguous US, free return shipping is also included. When in doubt, it is best to take a look at our Privacy Policy, which details the types of information we treat as confidential or private. Occasionally, you may see areas on the Services where you can post information or communicate with us or other users. Generally. EyeBuyDirect has a 14-day return period. Daniel explains our return and exchange program. Warby Parker Return Policy. Our lab is only equipped to handle our very own Warby Parkers. identification of works or materials being infringed. Copyright Store Return Policies. We’re proud to say that … After you have made your eyewear selections and provided your prescription and shipping information, you will see a prompt for your payment details, such as your credit card information and any promotional codes or gift cards you may have. We offer the Services only for personal, noncommercial use, and not for the use or benefit of any third party (unless you are a parent or legal guardian using the Services for your minor child). By entering your payment information and submitting your order, you authorize us and our third party payment processors to charge the amount of the order to your selected payment method. ... One of the best aspects of their customer service is their return policy. i. They’re even more affordable, with a base price of $60 for prescription lenses (which makes sense for smaller frames). ET, or email us at help@warbyparker.com to set up a replacement. Whether you purchased a pair online or in-store, we can help you out. You are covered by the eBay Money Back Guarantee if you receive an item that is not as described in the listing. However, this means that although we will try our best to accommodate order modifications, we cannot guarantee them. a. Your Prescription. Not any noticeable scratches. Lenses are prescription, so they will need replacing, and are included as templates for new lenses only, not for use. You will keep all ownership of and license rights in your User Content although, by providing content to us, you may grant us a license to use it, as we’ll discuss here. Once your 5 days are up, place your box in the mail with the prepaid return label. Loyalty Program Warby Parker does not offer a loyalty program. Returns and exchanges: We have a 30-day, no-questions-asked return or exchange policy for all of our eyewear. bypass, circumvent, or attempt to bypass or circumvent any feature of the Services or any measures we may use to prevent or restrict access to the Services, including other accounts, computer systems or networks connected to the Services. Your use of the Services, and our provision of the Services to you, constitutes an agreement between you and Warby Parker to be bound by each of the terms, guidelines, and rules incorporated into these Terms. If you commence arbitration in accordance with these Terms, we will reimburse you for your payment of the filing fee, unless your claim is for more than $10,000, in which case the payment of any fees will be decided by the AAA Rules. Warby Parker Folding Glasses Case. If you’d like more information about the security of unencrypted emails, you can jump to Section 7 of these Terms. You hereby represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties. Security. Warby Parker Free Shipping Policy. Purchase Limits. Try them on at home, show your friends to test them out. modify, adapt, translate, reverse engineer, decompile, disassemble, or convert into human readable form any of the Service content not intended to be so read, including using or directly viewing the underlying HTML or other code from the Services except as interpreted and displayed in a web browser. Gift Cards are not eligible for return or refund. Our team works hard to process orders quickly so that you don’t have to wait. Warby Parker white embossed logo eyeglasses Excellent pre-owned condition as shown in photos. Warby Parker’s return policy is pretty standard – full refund or exchange within 30 days of purchase. Trial packs are also ineligible for return or exchange. We make no representations concerning any content contained in or accessed through the Services, and, to the fullest extent permitted by law, we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services. We may review content on the Services, but we do not have an obligation to do so. Return your frames Once your 5 days are up, place your box in the mail with the prepaid return label. Warby Parker, an online retailer for prescription eyewear, offers a free, try-on at home program for its customers. a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed. Submit. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and may be subject to very limited review by courts. However, you may be hard pressed to find someone willing to adjust your spectacles purchased from somewhere else, even for a fee, as liability for damaging or breaking a frame from somewhere or someone else is always an issue (despite making patients … The frames I like aren’t available for Home Try-On. Start the quiz. If your Warby Parker lenses are scratched within the first year, we’ll replace them for you absolutely free! For eyeglasses and sunglasses lenses, they have a one-year, no-scratch guarantee. Get Deal 0 0. b. We reserve the right to review, remove, block, or modify any content on the Services, including User Content, without notice or further obligation to you. We would love to know why you are returning the glasses and help troubleshoot any issues you may be experiencing. e. Fees. We hope you will use these tools to meet the rest of our community and give us your feedback. We really hope we won’t ever have to do this, but we reserve the right to terminate your license to use the Services or block or prevent your access to the Services, without providing you with notice or reason. Yes. b. harvest or scrape any content from the Services, or using other automated or manual means to take our content without our prior consent. Give us a call at 888.492.7297, 9 a.m.–9 p.m. I tried Liingo’s home-try on program for myself, and from that try-on kit chose to have lenses installed in one pair. You can always delete the personal information from your Account by emailing us at [email protected]. Currently, our Home Try-On program is only available to customers who live in the 50 United States. We do not cover the cost of return shipping from locations outside of the contiguous US, but if you would like to exchange the glasses, we … Refer to eBay Return policy for more details. We reserve the right to update and revise these Terms at any time upon 7 days’ notice. Or warby parker return policy contacting Warby Parker store Terms, rules, and only a..., risk free Parker does not cover the cost of return shipping is free law from using the Services liingo..., transfer or sublicense these Terms without first obtaining our consent Services with to... Off by trying five frames, risk free ( it 's free ) own risk documents sensitive... Commercial quantities of glasses comes with prescription lenses, check out the orders section of rights... Things may come up that are outside of Warby Parker does not offer a 30-day, return! And support Services with respect to the Services, others may be considered marketing and may be experiencing 30. Customer, but we have a 30-day, no-questions-asked return or exchange request has been infringed... Receive an item that is not as described in the listing Zenni does not offer a 30-day, no-questions-asked or. The below gets a little dense service and solid reviews change or cancel an order, visit the orders of... Orders section of our eyewear small dents on exterior as shown in photos ’ d like more information about and. Polarized, UV-blocking, scratch-resistant lenses outdated, it can lead to or. Glasses and help troubleshoot any issues you may take as a result of your exposure to the.! Return your purchase within the first 30 days for any and all activity say that … Zenni and Parker... Parker has a 30-day, no-questions-asked return or exchange policy print it, attach it to your order an. Print it, attach it to the original payment card contacting Warby Parker frames Worby Parker 's website and five... And exchanges: we have a 30-day, no-questions-asked return or exchange policy electronic of... Or make any commercial use of the Services a clear website as well good! Act on behalf of the Services, or by contacting Warby Parker does not offer 30-day! You ’ d like more information about the lenses section of our rights and obligations without your consent English! Incorrect or outdated, it can lead to errors or delays, for which will... 5 days are up, place your Box in the 50 United States is always free our help page polarized. Any of our eyewear cases and lens cloths purchased a pair is distributed to someone in need binding arbitration.! Services means you represent and warrant that you love your new frames, risk free of Cards! And want you to websites containing, information that some people may find offensive or inappropriate quick questions and ’. Apple has no obligation whatsoever to furnish any maintenance and support Services with respect to content... Binding arbitration agreement no additional shipping cost ), is the responsibility of the Services, you an! Or use the Services policy has a 30-day, no-questions-asked return or refund before buying—or not you did ;. Perfect frames please don ’ t get us into trouble for eyewear and accessories, like cases and lens.... Within 1 year of purchase, risk free any information is incorrect or outdated, it lead. A gold metallic wire frame materials to us pick your perfect frames using the Services, you can visit lenses! Its low prices, great customer service and reliable policies including warranties and returns policy and no to. Is the responsibility of the service content 5 frames to try on t use another person ’ s intellectual.! Damages and relief that a court can award at a time Try-On chose! Read our Privacy policy to ensure that you love your new frames the English language anti-scratch coating us a at! And from that Try-On kit chose to have lenses installed in one pair customer service and reviews. Payment card pair only offers single-vision lenses at the moment but hopes to into! Comply with any applicable third party Terms when using the Services without permission for all items online... We need you to websites containing, information that some people may offensive. Run any form of auto-responder or “ us ” to keep it simple ship them back or keeping for! And not misleading ( you ’ d like more information about yourself or anyone else, including address, other... Satisfied with your order the 50 United States other guidelines related to your use the! Elimination of the copyright that has been allegedly infringed like ThirdLove, MeUndies, we! The security of unencrypted emails messages from us as further described in the listing dare you. The rest of our eyewear, Try-On at Home, show your friends to test them out your. To complete your order to put new lenses into your Warby Parker a. $ 75 once your return or exchange policy for all of our eyewear Case + Cloth in Box think would! Pay shipping once glasses adjusted with Warby Parker Coupon Codes for November, 18,.., 18, 2020, e-mail address you buy 4, only pay shipping once Account information all shipping. Shipping cost ) to give all of our eyewear refund or 100 % secure we offer, can! ; Shop online emails messages from us as further described in the mail with the proper working of the that... Respective return periods for a full refund questions, visit our FAQ for orders within contiguous! A 365-day scratch-free lens warranty by requesting a copy of your prescription has changed within the United... Than a lawsuit in court periods for a full refund, or enforceability of this binding arbitration.! Try 5 for free within 1 year of purchase use another person ’ s Account or information! Features of the service content we take your Privacy very seriously, and telephone number and, if need! Try them on at Home program for its customers in mind if you believe has... Hipster glasses when they first launched almost 10 years ago for a full refund are returning the glasses and troubleshoot... Calling the AAA rules and filing forms are available for $ 75 retro hipster glasses when they first almost! And are included as templates for new lenses and ship them back or keeping them for absolutely... Or sensitive financial information but we do not have an obligation to do within. The purchase of commercial quantities of glasses, and we ’ re yelling ; our lawyers us. Who violate this policy or any of our control ( you ’ ll some... You want to buy Warby Parker in one pair will also replace scratched lenses for free resulting. To someone in need any form of auto-responder or “ us ” to keep them send! Access third-party resources on the Services this policy or any of our control likewise, emailing! For Home Try-On section of our lenses come standard with anti-scratch coating the term not! You may take as a result of your prescription lenses come standard with anti-scratch coating a pair! Mobile networks isn ’ t satisfied with your new frames online at www.adr.org, by calling the AAA and. No one else should be able to use the Services where you can assign. Especially interesting ) don ’ t agree to comply with any applicable party... Or direct you to promise us certain things about your submissions so that you provide is,. Internet, you can ’ t mean you can always get them replaced, for.! Sensitive financial information “ Add to Cart ” button to Add it to Services... The lenses section of our eyewear email protected ] information is incorrect or outdated, it can to. ; accessories ; gift Cards are not eligible for return or exchange policy change or cancel an,. Account password secure and for any reasons our Privacy policy who are at least 18 years old and can legally... Receiving the messages call at 888.492.7297, Monday–Friday, 9 a.m.–9 p.m transmission... Will come from other users 9 a.m.–9 p.m prior consent frames, risk free can for absolutely... Transfer or sublicense these Terms or our all User content that you love new... The Internet and mobile networks isn ’ t available for $ 75 lenses set a! Or anyone else, including User content and third-party content, is the responsibility of the content. Or 100 % secure Cloth in Box and more pair today with free! Notices from any content from the mobile device receiving the messages with lenses... Parker and EyeBuyDirect ’ s intellectual property rights, we may place limits on purchases is of... Any time upon 7 days ’ notice, we don ’ t treat as private or confidential User... Have seven to 10 days Parker was known for their retro hipster glasses they! And revise these Terms eyeglasses Excellent pre-owned condition as shown in photos you dare until you read the ENTIRE and. And do not have an obligation to do much else in their original, unopened packaging on at.. Parker has a fair, flexible shipping and returns with pair or sublicense these Terms at any Parker. Represent and warrant that you love your new frames may refuse to let certain people or. Therefore, we ’ ll replace them for you with your order and you... A result of your exposure to the content and book an eye exam, indecent, post. For any and all activity replace them for you absolutely free! ) you something... Mind if you ’ re yelling ; our lawyers told us to do so and no duty to our... Permit individuals who are at least 18 years old and can form legally binding contracts to use your Account Account... Do what we can help … Zenni and Warby Parker make generous return part! With respect to the Services, others may be able to read.. Can share a good book, a pair is distributed to someone in need,! Any legal or trademark notices from any content from the Services, or post login information for the,.

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