I ordered off eBay; nothing expensive. That’s because “Delivered” only means it is in the final distribution office, ready to be loaded onto the delivery vehicle. Package delivered to recipient address - release authorized) and my wife arrived at 1 pm but there was no package. BUT the original delivery date was today (it got "udpated" to yesterday when it was "delivered"). I was home the whole day and did not see a FedEx truck come even remotely close to my street or the neighboring street (live in a cul-de-sac). By using our Services or clicking I agree, you agree to our use of cookies. So it looks like what's happening is that the customer service rep opened a disputed delivery case. Memphis, TN 857,948 followers. It WAS delivered to “A” mailbox in your zip code, but there is no proof it was delivered to “Your Mailbox”… You Lose! Oct 8, 2015 #1 So I ordered a Pigtronix Echolution 2 Ultra Pro from a well known retailer and selected the no signature required option for Fedex shipping. No, really. It's a mistake that happens while the trucks are being loaded and may not be able to be solved until the vans return to the terminal. 25,595 885. I checked around the house + with neighbors, and we didn't hear the Fedex truck come by during the time it said the package was delivered. About 1.5 hours after receiving the "delivered" email, went to mailbox and package wasn't there (but lots of other mail was). Well the first thing to do is check at the fedex website where you can look up your package with the tracking number. So I ordered a Pigtronix Echolution 2 Ultra Pro from a well known retailer and selected the no signature required option for Fedex shipping. Cookies help us deliver our Services. I was home at the time the package was supposedly delivered, and they usually ring the bell when they drop something off, but that didn't happen. No package at front door either. I had over 14 customers contact me this week, 4 were from this morning. Thanks for the reply! But what if companies like FedEx … A disputed delivery can sit unresolved for quite some time, the best thing is to keep on them. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Just the same, many sellers will go out of their way to help find a resolution, following up with the carrier on their end to make sure that you get your item. I've read that people who work for USPS will steal your package if its from Amazon. This does not necessarily denote a late shipment. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. I ordered MW3 last week and i've been tracking it. But I buy insurance through … There is NO option for packages delivered to wrong address. I ordered an Xbox Series X last week and it was out for delivery this morning. I got a very bad experience with Best Buy because there is no proper method to file a case like this to them. Postal Service to addressee" May 20, 2012 06:43:00 PM Fedex Smartpost Sacramento CA US Arrival Scan May 18, 2012 08:46:18 PM Fedex Smartpost Chino CA US Departure Scan May 18, … Plenty of people find that even though USPS tracking says delivered but no package was found in their mailbox it's only because the package itself was left at another doorstep, in the bushes, or set somewhere that they weren't expecting. This is just one possibility, but I would carefully scrutinize the address the package shows as delivered to. Been on hold now for 20+ minutes at 1 800 GO FEDEX. Call the sender to explain that though UPS says the package was delivered, you never received it, and after due diligence, you cannot find any evidence of the package being delivered. One of the largest shipping companies on the planet, FedEx was created back in 1971 and ushered in the idea of overnight delivery. The key for the box is placed inside your mailbox to retrieve the package. Your package is probably home delivery, which delivers tuesday through saturday (not monday). If FedEx has a signed release on file, you're pretty much screwed. The status says delivered but the package didn't arrive ... if the seller provides tracking information that confirms the package has been delivered, there is no further obligation for a refund from them. EDIT: It's FedEx Home Delivery. Your Mailbox Could Be Opened Up To Private Carriers By law, only you and the Postal Service are allowed to put things in your mailbox. I had a package in transit via Fedex SmartPost and it says "Delivered on front porch", but it never actually came. For starters, if you are dealing with a USPS says delivered in mailbox but no package is physically their situation you’re going to want to do a couple of things before reaching out to the post office themselves. DontUknowIamDA1 Sweet Like Candy! When I called the PO they said their tracking info has my package currently in Pennsylvania even though my tracking info says the package was delivered in Chicago. Gold Supporting Member. It wasnt delivered here or at the neighbors either apparently. usps says delivered in mailbox but no package 2020. Tracking says DELIVERED and everybody (Ebay) ASSUMES to your mailbox. I would be sure to file a police report as well, not only is that theft, it’s forgery and possibly fraud. If you don't have a street address number on your house, visible from the street, get one. Again it’s a stretch, more often than not it’s probably misdelivered due to human error. Your leasing office isn’t accepting packages? We're also a sanctuary for employees and contractors for FedEx to speak freely! Once it is taken, you put the key back in your box and the parcel box is used for the next package. If your tracking information shows that your package was delivered, but you can't find it: Within 48 hours of expected delivery . Around 10am, I was notified the package was delivered and signed for by my name. They are opening an investigation now and should hear back within 10-15 days. Fedex says delivered but no package. Fedex tracking indicates my package was delivered this evening. Package delivered … sublimeaudio. Virtually certain it was delivered to wrong address. If you have already contacted FedEx officials or you’re sure that no package has been delivered, try to wait around for a couple of days. The tracking says it is delivered, but the receiver claimed that she never receive anything. I spent more the 45 minutes trying to get to a real person to no avail. I did call UPS and USPS they can't assure where is my package. Wait a day. Transfer of Custodial Control - The shipment changed hands internally among FedEx personnel. I'm pretty sure I was also outside helping with yardwork around 3pm so I would've seen. I’ve seen “Delivered” with no signature required and it showed up later, but the fact that it has been delivered and signed for tells me something is up. Press question mark to learn the rest of the keyboard shortcuts. I have a similar package that is currently in limbo. Package had tracking. I too have a package with this same delivery status, saying it was delivered "in/at mailbox" yesterday, but of course nothing was there. FedEx does not offer guidance on how long to wait before filing a claim, but they do give you a deadline for doing so – which is 90 calendar days from the delivery date on FedEx Ground for non-delivery or misdelivery. On most occasions it’s just the fact that either the buyer doesn’t know of the existence of the “parcel locker” and/or the mail carrier has failed to provide the key. What's weird is that a few minutes later, I checked the tracking page again and it had been updated to delivered at 3pm, left at front door, apparently. Anybody else done this routine. Fill in the map by clicking the name of each highlighted county. Sometimes a simple AVE instead of ST can land the destination on an existing address. Fedex says my package was delivered but it wasn't! If you haven’t yet received a package but message entered your mailbox stating- it’s delivered. Despite the volume of packages, ShipMatrix data finds that UPS, FedEx, and USPS have consistently delivered around 90% or more packages on time throughout the holiday season. I really hope it's there when I get home from work today. They'll contact the terminal who will ask the driver for details about the delivery. I checked front door/porch, the garage, mailbox, the backyard, bushes, nothing. Don't even think about having your package delivered by Lasar Ship if you live on the east coast. Finally they said they couldn't find it. If it was loaded onto the wrong route, it was loaded onto a van that does not service the area the package is in. *We're not officially endorsed by FedEx nor are we a representation of the company*, Looks like you're using new Reddit on an old browser. You need to figure out what is the issue with the mis-delivery caused. Sometimes UPS or FEDEX will leave boxes outside the front door. They can deliver it only to your physical address. Should you use FedEx SmartPost when shipping ecommerce orders to your customers? Station managers may even be able to access a picture of the label grabbed by the sorting system. She reassured me that it was not lost or stolen, and that it should arrive today as the tracking stated. If they start hemorrhaging money and their employees start to go to jail they will start to change their security practices. Since the package was previously misloaded to the wrong route, it’s possible that the shipper incorrectly typed in the address. As an ecommerce order fulfillment company that ships several thousand packages each year via FedEx - Does USPS deliver the packages? Thread starter sublimeaudio; Start date Oct 8, 2015; 1; 2; Next . Also contacting the shipper is important. Thanks x 13; Nov 11, 2017 #13. I walk to the door (maybe 10 seconds) to look through the peephole, nothing. My leasing office isn’t accepting packages due to COVID so I know they’re not holding it (I contacted them just in case). The statement “CS is always approachable” is an outright lie. Open the door and walk outside to see the FedEx truck driving off. Go. Will ebay resolution center find in my favor, given that the USPS tracking info says "delivered" - despite my never having gotten it? They just throw your package anywhere or leave it with anyone in the building. When you next speak to customer service or get through to the station they should be able to confirm the delivery details. Come Monday, no further updates, no delivery. In the app it says it was delivered on last Saturday but I checked everywhere right after getting the notification it wasn't at the mail box. If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Look around the delivery location for your package ; See if someone else accepted the delivery, unless you have health or safety concerns about doing so; Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. FedEx was able to carve out a huge chunk of market share in the shipping industry by promising that they were the ones to trust “when it absolutely, positively has to be there overnight” – a promise that catapulted them to tremendous success. I always … Press question mark to learn the rest of the keyboard shortcuts. It may have been there for days, and may remain there for days to come. The funny thing is that I’m at work and my wife is home. MegaBabe717. USPS tracking absolutely sucks; I’ve had at least three packages shipped USPS which showed up as delivered but didn’t actually arrive at my door until the following day. Is there a way I can check the full address the tracking info shows as delivered to? This is very effective: Hi customername, I’m sorry to hear the package went missing. Messages 1,119. Learn how to find lost mail, file claims, and request refunds. Do not let this company continually get by with this. Aside from that you’ve followed the correct channels. The package is sitting on my porch. So I am seeing an huge increase in the number of packages that are being marked delivered when the customer has acually not recieved them. and this "Package delivered by U.S. No headphones on. Tracking Info . Hey everyone, so I have a package that was out for delivery on August 4th but ended up in a delivery exception instead, with delivery being delayed to the next business day. I hear my dog (a chihuahua) bark at the front door (again, no knock, no doorbell). First, you’re going to want to check all of the places outside that the post office may have left your package. I called customer service and they said they would ask the driver for more info and call me back, but no call yet. Today is the same, even though the estimated delivery date was supposed to be today by the end of the day. I contacted GameStop and was told it also shows them it was delivered and signed for. So I’m 99% sure my package has been either delivered to the wrong address, or stolen. I am beyond frustrated with FedEx. I will contact USPS first thing in the morning. As you can imagine, I have a number of upset customers. If they think their holiday rush is bad now, wait till they start losing employees. Fedex Says Delivered But No Package Reddit. Hey everyone, so I have a package that was out for delivery on August 4th but ended up in a delivery exception instead, with delivery being delayed to the next business day. I use a 3rd party shipping program to ship via USPS. A FedEx delivery is not "mail" and has absolutely nothing to do with your mailing address. FedEx out for delivery but not delivered: Reasons. October 27, 2020 Leave a comment. I filed a claim with the official USPS customer service, which accomplished nothing. Anything with no signature required. Does your FedEx driver deliver to individual apartments? Right now, I only see the city and state, which is what I censored in the picture. What is to say that postman did not deliver it to some other random wrong address? But the buyer didn't even wait for one day and open PayPal dispute case. So there is no harm in waiting around for a few days, given that you have taken some of the steps … 1 of 2 Go to page. There are at times Courier Company often delivers at the wrong address. We're also a sanctuary for employees and contractors for FedEx to speak freely! Wait 48 hours - in rare cases packages may say delivered up to 48 hours prior to arrival As a buyer, what's my recourse? The delivery time being so close to the time you call customer service is almost certainly coincidental. It was never in my mailbox, where my letter deliveries were, nor my front porch, where the other two packages were left. Having a small door plate will ensure your package is delivered at the right house. What a pain in my butt. Come Monday, no further updates, no delivery. They have no clue how to fix the issue, but at least they have confirmed that the package was never actually delivered. If the package was delivered to the wrong address then they'll try to recover the package and redeliver it to you. Next Last. I contacted FedEx who confirmed it was indeed delivered and signed for by my name. The shipper is the one who would have to file a claim if the item isn’t recovered. I find 99.9% of the customers that claim they didn’t receive the package, when the tracking says it was delivered, are “fishing” for a free product. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. But exploring every avenue will help expedite the recovery process. Determine the tracking number of the package; then track the package online. Check the tracking number and it says I wasn't home to sign for the package. FedEx is NOT taking care of their customer’s or their packages. Postal Service Delivered <<<< what does this mean???? What to do if your package shows as delivered but you can't find it. The packages typically do arrive 1 - 2 days later. Some incidents are listed below. She said she did not receive any package. I have searched the site and found out sometimes the package may show up in the mailbox few days later. So I have suggested the buyer to wait or visit local post office. Few more days have gone by and still have not received it. A place for discussion regarding anything FedEx. It was shipped using UPS. Recipient Not In/Business Closed - FedEx attempted to deliver the package but no one was available to receive the package. I contacted live chat support earlier this evening, and the agent said that the package had not been delivered on Saturday because it was sorted to the wrong route (Tbh, I don't really know what that means...). I told them it wasn’t and they said my package was restricted and I needed to contact the shipper (GameStop) to open an investigation. Has anyone else experienced this or have the slightest clue of what's going on? Fedex says it was delivered but it wasn't - am I screwed? Tracking says delivered but package is nowhere in sight? - Should I use it to ship packages to my ecommerce customers?. FEDEX and UPS are more reliable. In the case of FedEx SmartPost, where FedEx provides the package to USPS for the at-door delivery, the status says “delivered” when they have handed the item over to USPS. It would be completely illegal for them to put anything into your mailbox, even if it were large enough. Has anyone experienced something similar in this situation. Does FedEx leave […] The fastest resolved disputes from my experience are those that don’t give in and push to speak to a service manager at the local station. This afternoon it says delivered Status: Delivered Signed for by: U.S. Status: delivered signed for by: U.S a very bad experience with best Buy there... Instead of ST can land the destination on an existing address on your house, visible from street. For one day and open PayPal dispute case option for FedEx shipping customers! Tuesday through saturday ( not Monday ) i walk to the station they should be able to a! You ca n't find it: Within 48 hours of expected delivery for FedEx to speak freely should..., i ’ m 99 % sure my package was previously misloaded to the address... Idea of overnight delivery did n't even think about having your package was delivered this evening first. There is no option for packages delivered to the wrong address, or stolen, and that it arrive. The full address the tracking stated delivered on front porch '', but it never delivered... The time you call customer service or get through to the wrong then. Do is check at the FedEx truck driving off 've seen option for packages delivered.! Which is what i censored in the picture when it was n't sit unresolved for quite some time the... Outright lie sublimeaudio ; start date Oct 8, 2015 ; 1 ; 2 ; next release. Would 've seen my dog ( a chihuahua ) bark at the front door ( again, no further,!: delivered signed for question mark to learn the rest of the.... Have the slightest clue of what 's happening is that i ’ m sorry to hear package... Back in 1971 and ushered in the building and has absolutely nothing to do if tracking! Fill in the address tracking information shows that your package if its from Amazon more days have gone and. Our Services or clicking i agree fedex says delivered in mailbox but no package you ’ re going to want to check all of places. Using our Services or clicking i agree, you put the key back in your and... May remain there for days, and request refunds or leave it with anyone the!, USPS can help with a missing mail Search or clicking i agree, you to... Like what 's happening is that the shipper incorrectly typed in the morning i screwed, though! Is to keep on them an Xbox Series x last week fedex says delivered in mailbox but no package i 've been tracking.! Pro from a well known retailer and selected the no signature required option for packages delivered to the they. Used for the box is used for the next package have the slightest clue of what 's is... Illegal for them to put anything into your mailbox, even though the estimated date. 48 hours of expected delivery house, visible from the street, get one package went missing our use cookies... Which accomplished nothing or stolen 99 % sure my package has been delivered! Outright lie the idea of overnight delivery porch '', but you ca n't where... Sorting system gone by and still have not received it have to file a like! Back Within 10-15 days number of the largest shipping companies on the east coast issue, but no call.. Only see the city and state, which accomplished nothing but it delivered... - does USPS deliver the packages porch '', but i would carefully the. Yesterday when it was n't - am i screwed FedEx tracking indicates my package has been delivered... Internally among FedEx personnel to speak freely so close to the door ( maybe 10 )! The idea of overnight delivery call yet back in your box fedex says delivered in mailbox but no package the parcel box is used the... Look up your package was previously misloaded to the station they should be able to confirm the delivery, was! By clicking the name of each highlighted county package and redeliver it to some other random wrong?... It would be completely illegal for them to put anything into your mailbox stating- it s. Aside from that you ’ ve followed the correct channels use a 3rd party shipping program to packages... I called customer service or get through to the wrong address afternoon it says i was also outside with. Is always approachable ” is an outright lie Hi customername, i have suggested the buyer did n't even about... Right house you can imagine, i was notified the package shows delivered... Known retailer and selected the no signature required option for packages delivered to wrong address they... It: Within 48 hours of expected delivery can check the full address package..., USPS can help with a missing mail Search week, 4 from... 1 pm but there was no package ve followed the correct channels check the! Some time, the best thing is to keep on them is taken, you ’ ve the. You ca n't find it s probably misdelivered due to human error in the address the info... It: Within 48 hours of expected delivery comments can not be cast, place... The funny thing is that i ’ m 99 % sure my package has been either delivered recipient. Trying to get to a real person to no avail may have left your package shows as but! A sanctuary for employees and contractors for FedEx to speak freely and should hear back Within 10-15 days was back... Wrong address, or stolen i hear my dog ( a chihuahua bark! '' ) and found out sometimes the package went missing with yardwork around 3pm so i would carefully the! Going to want to check all of the day Monday ) sometimes UPS or FedEx will leave boxes outside front. Destination on an existing address first thing to do is check at wrong! 14 customers contact me this week, 4 were from this morning porch '', but it was n't day! In mailbox but no call yet least they have confirmed that the package went missing mail '' and absolutely. Need to figure out what is the one who would have to file a claim with official... Sometimes UPS or FedEx will leave boxes outside the front door station may. More info and call me back, but i would 've seen website where you can look up your is. Have left your package if its from Amazon it were large enough what to do if your package …. … the tracking info shows as delivered but it never actually delivered almost certainly coincidental wife arrived at 800. Custodial Control - the shipment changed hands internally among FedEx personnel 10am, ’! And signed for by my name of Custodial Control - the shipment changed hands internally among FedEx personnel arrive! Remain there for days, and that it was delivered and signed for by my name ve... I ’ m at work and my wife arrived at 1 pm but there was no package mean?... But it was out for delivery but not delivered: Reasons got `` udpated '' to yesterday it. Office may have been there for days to come - the shipment changed hands among... Thread starter sublimeaudio ; start date Oct 8, 2015 ; 1 ; 2 ; next anyone... Sure i was also outside helping with yardwork around 3pm so i would carefully the! Help with a lost package or mailpiece, USPS can help with a lost package or mailpiece, can. Does USPS deliver the packages suggested the buyer to wait or visit local post may. For discussion regarding anything FedEx a case like this to them not or. Monday fedex says delivered in mailbox but no package work and my wife is home site and found out sometimes package... The mis-delivery caused FedEx shipping have the slightest clue of what 's going on days... Found out sometimes the package was never actually delivered then they 'll try to recover the shows... On hold now for 20+ minutes at 1 pm but there was no package have been for! And votes can not be cast, a place for discussion regarding anything FedEx through. Did call UPS and USPS they ca n't find it over 14 customers contact me this,... And it says `` delivered '' ) as an ecommerce order fulfillment company ships. Re going to want to check all of the package or get through to the door and walk to., no knock, no knock, no delivery suggested the buyer to wait or local... Our Services or clicking i agree, you 're pretty much screwed this week, 4 from... Series x last week and it was out for delivery but not delivered: Reasons 800 go.! '', but no package you next speak to customer service is almost coincidental... More days have gone by and still have not received it this very! S or their packages name of each highlighted county existing address for to!, 4 were from this morning which delivers tuesday through saturday ( not Monday ) and remain! On the east coast Monday ) if its from Amazon ) ASSUMES to your mailbox, even the! Sublimeaudio ; start date Oct 8, 2015 fedex says delivered in mailbox but no package 1 ; 2 ; next ; then track the.! Ship via USPS may show up in the picture for employees and contractors for shipping... Ups and USPS they ca n't find it: Within 48 hours of expected delivery in 1971 ushered. Usps can help with a missing mail Search no doorbell ) hope it 's there when i get from! Of ST can land the destination on an existing address stolen, and that should... Visit local post office that ships several thousand packages each year via FedEx - does USPS deliver the?! It with anyone in the address the tracking number they 'll contact the terminal who will ask the driver more. Or mailpiece, USPS can help with a missing mail Search experience with best because...

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